Last Updated: [November 2025]

Sapphire Limousine Services (“we,” “our,” “us”) is committed to protecting the privacy of our customers and website users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, make a booking, or communicate with us.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full name
  • Phone number
  • Email address
  • Payment information (processed through secure third parties)
  • Pick-up and drop-off details
  • Passenger information (number of passengers, event details, etc.)

B. Automatically Collected Information

When you visit our website, certain information may be collected automatically through cookies, including:

  • IP address
  • Browser type and version
  • Pages you visit on our site
  • Device information

C. Third-Party Information

If you book through affiliates, travel agencies, or event planners, they may provide us with certain customer information needed to secure the reservation.

2. How We Use Your Information

We use the collected data to:

  • Process and manage reservations
  • Provide transportation services and customer support
  • Communicate confirmations, receipts, and service updates
  • Improve our website and service experience
  • Send promotional offers (only with user consent)
  • Ensure safety, security, and fraud prevention

3. Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share information only under these conditions:

  • Service providers (payment processors, booking systems, SMS/email platforms)
  • Legal, safety, or regulatory requirements, if demanded by law enforcement
  • Affiliate partners strictly for booking coordination

All third-party partners are required to protect your information and use it only for the services they provide.

4. Cookies & Tracking Technologies

Our website uses cookies to improve user experience. You can choose to disable cookies through your browser settings, but doing so may affect website functionality.

5. Data Security

We use physical, electronic, and administrative safeguards to protect your information.

Payment data is processed through secure, PCI-compliant third-party providers.

While we take strong precautions, no method of data transmission is 100% secure.

6. Data Retention

We retain customer information only as long as required to:

  • Fulfill bookings
  • Comply with legal obligations
  • Maintain transaction records for business and tax purposes

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from individuals under 13.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates to your information
  • Request deletion of your data (unless required for legal or business purposes)
  • Opt-out of promotional communications at any time

To exercise these rights, contact us at: info@multi.crescentartgallery.com

9. Links to Third-Party Websites

Our website may include links to other websites. We are not responsible for the privacy practices or content of third-party sites.

10. Updates to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our services means you accept any changes.

11. Contact Information

If you have questions or requests related to this Privacy Policy, please contact:

Sapphire Limousine Services

Email: info@multi.crescentartgallery.com

Phone: 646-452-5458

Website: www.slslimoservice.com